Glasgow

New customer but now a lifelong loyal customer of SBS, as I was blown away by the amazing customer service I received in the Glasgow store on three Sundays in July.

As a beginner pillion rider I had no idea where to start and I was guided by several members of very kind staff who knew their product range brilliantly. I am a size 14 hourglass-shaped curvy woman, who finds it difficult to clothes shop in regular clothes stores, let alone for bike gear that was all new to me. I particularly want to mention Duncan and Sarah, whose diversity of knowledge and patient support was exceptional, and Patrice who calmly brought me tens of items that I had ordered through the excellent ‘Try On or Buy’ service. They didn’t even blink an eye when I lay down on the changing room couches a few times to rest, as I have a fatiguing illness and the trying on of heavy clothes was exhausting me.

I bought all my gear from SBS - helmet, jacket, trousers, gloves and comms system. I’ve been using my gear for a few months now, including on a ten day trip. It has all been absolutely perfect. Thanks so much everyone!

I recently visited Sportsbikeshop in Hillington, just outside Glasgow, and I can honestly say the experience was fantastic from start to finish.
A special mention has to go to Patricia, who went above and beyond in helping my son find his very first motorcycle helmet.

Her warmth, patience, and genuine care turned what could have been a quick shopping trip into a truly memorable experience. She took the time to explain everything clearly, made sure the fit was perfect, and treated my son with such kindness and encouragement.

It’s rare to find customer service that feels so personal and sincere these days — Patricia absolutely embodies it. We left the store not only with the right gear but with smiles on our faces.

Thank you to Patricia and the entire team at Sportsbikeshop Hillington — you’ve gained loyal customers for life!

Staff in Glasgow branch are excellent, very helpful

Service at the Glasgow shop, helpfull crew advising on equipment and its alternatives,